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Overreliance on apps at border instead of human interviews a risk to national security
Canada's border security is at risk, according to a union president who warns that the federal agency is dangerously understaffed, relying too heavily on phone apps over human interviews, and prioritizing "facilitation" over keeping the country safe. Mark Weber, national president of the Customs
He said that asylum claimants currently do not even need to provide a full answer as to why they are applying for asylum in Canada. Weber advocates for returning to a system with enough staff to conduct in-person interviews, suggesting there could also be value in recording these interviews if the agency could do them again.
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