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"In our company, there are times where we feel that someone shouldn't be passing and we have to pass them … Our hands are tied."
Marketplace requested an interview with Serco, which the company declined. In an email statement, spokesperson Alan Hill wrote that "Serco operates under the strict testing standards set by the Ministry of Transportation. Our aim is to provide a full and fair assessment of each driver's skills, while ensuring that the road test reflects the applicant's overall competency."
In response to the leaked memo, Hill wrote that the company takes allegations seriously, and immediately launched an investigation resulting in the termination of those involved in any fraudulent or illegal behaviour.
Ontario's Minister of Transportation Prabmeet Sarkaria declined an interview request with Marketplace multiple times.
Following the publication of this story, a spokesperson from the ministry sent an email statement saying, "if Serco is unable to control fraud in the programs it administers, we will re-evaluate the contract with them."
However, the ministry was made aware of the memo from Serco multiple times, including months in advance of publication and as recently as earlier this week.
Marketplace went undercover to truck school training yards to hear what instructors would reveal about their training practices. (CBC)
What is MELT?
Before becoming eligible for their road test in Ontario, prospective truckers must complete "mandatory entry-level training," or MELT. The training was introduced in Ontario in 2017 and has since been introduced in the majority of other provinces in Canada, plus the Northwest Territories.In Ontario, MELT consists of at least 103.5 hours of training, including 32 hours on the road, 18 hours of backing-up training, 17 hours of in-yard training and 36.5 hours of in-classroom theory.
Dubois is one of the examiners responsible for testing people trying to get their AZ licence, which allows them to drive a commercial tractor-trailer over 10,000 pounds with air brakes.
She says not everyone she tests appears to have completed the MELT program, which prompted Marketplace to dig deeper into what is happening at truck training schools.
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Imagine my shock that this is occuring. In Alberta its nearly everyday someone seems to get killed by a Truck Operator as of late.
Insane / predictable
Video in article above if your interested
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